[ad_1]
Ergomotion recently announced it has received the 2022 Reputation 800 Award for delivering exceptional customer service in the past year. The award recognizes companies that have achieved a Reputation Score of 800 or higher, which is a key indicator of effectively managing online reputation.
“Global support is one of Ergomotion’s core company pillars and reaching this significant milestone with our Reputation tracking platform is a testament to the team’s commitment to providing customers with an exceptional support experience,” said Nikunj Patel, Director of Customer Service at Ergomotion. “Earning this award shows that our team is succeeding in our goal to satisfy customers, and it inspires us to keep working hard and find new ways to ensure that the experience that we provide is the best that it can be.”
Ergomotion received highest remarks in the Courtesy, Competence and the Sales Assistant/Staff categories. Some of the positive reviews included:
- “Excellent, the customer service representative was a pleasure to speak with and very informative.”
- “It was nice to talk to a company representative who cares about their customers…well done!”
- “Extremely helpful representative and I highly recommend Ergomotion’s products and warranty.”
- “Very knowledgeable about exactly what I needed and explained it in terms I could understand.”
Based in Santa Barbara, Calif., Ergomotion offers 24/7, U.S.-based Customer Service across the globe and owns its supply chain to ensure exceptional quality and responsiveness. The company draws on its heritage by infusing smart tech into a curated collection of ergonomically designed, customized wellness solutions. With more than 7 million adjustable bases sold throughout more than 30 countries, Ergomotion is the world’s largest manufacturer of adjustable bases, offering the ultimate preventative self-care by balancing body, mind and spirit.
About Ergomotion
Ergomotion, headquartered in Santa Barbara, California, is the largest manufacturer of adjustable bases worldwide. The company’s products are created to provide a holistic wellness solution infused with smart technology to enrich health, happiness, and wellbeing. Ergomotion’s adjustable bases are designed to accommodate the industry’s leading mattresses and to seamlessly integrate with existing bed frames. They are pioneering the future of sleep while transforming bedrooms into connected wellness ecosystems and delivering innovation to help improve sleep. In 2021, they were a Good Housekeeping Best of Bedding Awards recipient for “Best Bed Frames.”
Ergomotion products have been sold in more than 30 countries to over 170 major brands. They are part of the Keeson Technology Corp. family based in Jiaxing City, China. For more information, visit www.ergomotion.com.
About Reputation
Reputation (formerly Reputation.com), creator of the Reputation Experience Management category, is changing the way companies gather and act on customer feedback to drive decision making and enhance Customer Experience (CX) programs. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Backed by Bessemer Ventures and Kleiner Perkins, and trusted by over 250 integration partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com, Reputation turns feedback into the fuel to grow businesses around the world. Visit reputation.com to learn more.
Furniture Industry News and in depth magazine articles for the furniture retail, furniture manufacturers, and furniture distributors.
Read other articles by Nicholas Ledoux
[ad_2]
